LeadHeed Cookie Policy (Hong Kong)
Last Updated On: 8 January 2026
At LeadHeed, we use cookies and similar tracking technologies to improve your experience, provide essential functionality, and analyse usage patterns on our platform (https://leadheed.com). This Cookies Policy explains what cookies are, how we use them, and how you can manage them, in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).
1. What Are Cookies?
Cookies are small text files stored on your device by your web browser when you visit a website. They help websites recognise your device, remember your preferences, login status, and browsing behaviour.
Cookies may be:
- First-party cookies (set by LeadHeed), or
- Third-party cookies (set by external services integrated into the Platform).
2. How We Use Cookies
LeadHeed uses cookies for the following purposes:
2.1 Essential Cookies
- Required for the Platform to function properly
- Enable login, authentication, account management, and security features
- Cannot be disabled without affecting core Platform functionality
2.2 Performance and Analytics Cookies
- Collect information about how users interact with the Platform
- Help us analyse usage patterns, detect errors, and improve performance
- Performance and analytics cookies are generally used in an aggregated manner, but some data may be associated with your account or device for security and diagnostics purposes.
2.3 Functional Cookies
- Remember user preferences and settings (such as language or notification preferences)
- Enhance usability and provide a more personalised experience
2.4 Advertising and Tracking Cookies
- Used to deliver relevant content, marketing, or promotions
- May track user behaviour across websites for analytics, attribution, or advertising purposes, where permitted
3. Third-Party Cookies
LeadHeed may allow third-party services (such as analytics providers, advertising partners, or payment processors) to place cookies on the Platform.
These third-party cookies are governed by the respective third-party privacy and cookie policies. LeadHeed does not control how these cookies are used once placed by third parties.
4. Managing and Disabling Cookies
You may manage or disable cookies at any time through your browser settings.
Please note that disabling cookies may affect Platform functionality, including login, saved preferences, and notifications.
Common browser cookie controls include:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and site permissions > Cookies
5. Consent
Essential cookies are used automatically as they are necessary for the operation and security of the Platform.
Where required under applicable laws, LeadHeed will seek user consent before placing non-essential cookies, including performance, functional, or advertising cookies, through a cookie notice or preference mechanism.
Users may withdraw or modify cookie preferences at any time through browser settings or available cookie controls.
6. Updates to This Policy
LeadHeed may update this Cookies Policy from time to time. Any updates will be published on the Platform with a revised effective date.
Continued use of the Platform after changes take effect constitutes acceptance of the updated Cookies Policy.
7. Contact Us
If you have questions or concerns regarding this Cookies Policy, please contact:
- Email: support@leadheed.com
- Live Chat: Available via the LeadHeed platform
