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features

CRM Features
Built for Your Sales Workflow

LeadHeed covers all basic and advanced CRM features that help you capture new leads, organize contacts, track deals, automate routine work, and measure performance—all from one place.

features hero

CRM Features Includes

Omnichannel

Duplicate Prevention

Form Templates

Segmentation

Custom Fields

Integrations

Omnichannel

Duplicate Prevention

Form Templates

Segmentation

Custom Fields

Integrations

Import Contacts

Attach Files

Sales Pipeline

Analytics

CRM Migration

Deal 360o View

Import Contacts

Attach Files

Sales Pipeline

Analytics

CRM Migration

Deal 360o View

Lead Generation

Capture new leads from multiple sources and keep your data clean from day one.

form builder

Form Builder

Create custom forms to collect lead details. Share the form link or QR code.

form templates

Form Templates

Use ready-made form layouts to launch faster and stay consistent.

website form embed

Website Form Embed

Embed your forms on any page to capture leads directly from your site.

import-export-contacts

Import/Export Contacts

Import lists in bulk and export data anytime for backups or sharing.

contact migration

Contact Migration

Move contacts from your old system with a clean, organized setup.

duplicate prevention validation

Duplicate Prevention + Validation

Deletes duplicate entries and keeps records accurate and reliable.

social leads

Social Leads

Manage social messaging in your CRM and move users to your lead list.

Create Leads Manually

Add leads manually in seconds when you receive inquiries offline.

Lead Management

Keep your leads organized with context, so your team can qualify them faster.

lead tags

Lead Tags

Tag leads to group, filter, and prioritize them easily (Hot, Cold, Urgent).

contact segmentation

Contact Segmentation

Segment contacts based on date, source, tag, and owners.

business info

Business Info

Add more business details alongside contact information for better context.

contact notes

Contact Notes

Add notes to track requirements, discussions, and next steps in one place.

attach file

Attach Files

Upload documents and attachments to keep everything connected to the record.

create deal

Create Deals

Convert qualified leads into deals and start tracking progress immediately.

Sales Pipeline Management

Track deals with a clear visual view and spot what needs attention before it goes cold.

visual sales pipeline

Visual Sales Pipeline

Get a 360° view of your deals and understand progress at a glance.

create multiple pipelines

Create Multiple Pipelines

Build separate pipelines for products, teams, or different sales processes.

assign deal owners

Assign Deal Owners

Assign ownership so every deal has a clear person responsible.

deal value

Deal Value + estimated close time

Add deal value and expected close timing to plan your next steps.

deal rotting

Deal Rotting

Identify deals that are stuck and take action before they drop off.

estimated revenue

Estimated Revenue

Estimate potential revenue based on what’s in your pipeline.

deal filter

Deal Filter

Filter and sort deals (based on source, owner, and more) to focus on priority items.

Task Management

Create a consistent follow-up system for your team with tasks, reminders, and clear visibility of what’s due.

create task

Create Task

Add tasks with due dates so follow-ups stay structured and timely.

auto assign task

Auto Assign Task

Automatically assign tasks based on your workflow rules.

task remainder

Task Reminder

Set reminders so nothing gets missed during busy days.

calender view

Calendar View

View tasks in a calendar format to plan workloads clearly.

task status

Task Status

Track progress with statuses so everyone knows what’s done and pending.

Workflow Automation

Create a consistent follow-up system for your team with tasks, reminders, and clear visibility of what’s due.

email automations

Email Automations

Trigger emails automatically based on actions or status changes.

automated tasks

Automated Tasks

Create tasks automatically so follow-ups happen on time without manual effort.

Reporting & Sales Tracking

Measure what’s happening in your system with clear reporting for improved performance.

analytics dashboard

Analytics Dashboard

Get a high-level view of activity, progress, and outcomes.

new lead

New Leads

Track how many new leads are coming in over time.

lead source tracking

Lead Source Tracking

Understand where leads come from and which sources perform best.

lead to deal conversion

Lead to Deal Conversion

See how many leads become deals and where drop-offs happen.

closed deals

Closed Deals

Track closed deals to review outcomes and patterns.

won deal

Won Deals

Understand where leads come from and which sources perform best.

average deal time

Average Deal Close Time

See how long deals take to close and improve efficiency.

revenue tracking

Revenue Tracking

Track revenue outcomes and trends with performance insights.

deal aging

Deal Aging

Spot deals that sit too long in one stage and need action.

deal lost reason

Deal Lost Reason

Record why deals are lost and use that insight to improve your process.

top performer

Top Performers

Identify top contributors and compare performance by user.

Email Management

Keep your emails organized and connected to the right records for better context and continuity.

email logging

Email Logging

Automatically store email history so conversations stay traceable.

compose emails

Compose Emails

Write and send emails directly while keeping context intact.

email templates

Email Templates Coming Soon

Save templates for faster outreach and consistent messaging.

Social Messaging

Keep social conversations organized and easy to manage, so your team can respond faster and stay aligned.

facebook

Facebook Coming Soon

Manage Facebook messages, and move the right user to your lead list.

instagram

Instagram Coming Soon

Answer your Instagram inquiries directly from LeadHeed CRM, and create leads.

whatsapp

WhatsApp Coming Soon

Keep WhatsApp chats organized, and move the interested users to your sales pipeline.

Lead Generation

Capture new leads from multiple sources and keep your data clean from day one.

form builder

Form Builder

Create custom forms to collect lead details. Share the form link or QR code.

form templates

Form Templates

Use ready-made form layouts to launch faster and stay consistent.

website form embed

Website Form Embed

Embed your forms on any page to capture leads directly from your site.

import-export-contacts

Import/Export Contacts

Import lists in bulk and export data anytime for backups or sharing.

contact migration

Contact Migration

Move contacts from your old system with a clean, organized setup.

duplicate prevention validation

Duplicate Prevention + Validation

Deletes duplicate entries and keeps records accurate and reliable.

social leads

Social Leads

Manage social messaging in your CRM and move users to your lead list.

Create Leads Manually

Add leads manually in seconds when you receive inquiries offline.

Lead Management

Keep your leads organized with context, so your team can qualify them faster.

lead tags

Lead Tags

Tag leads to group, filter, and prioritize them easily (Hot, Cold, Urgent).

contact segmentation

Contact Segmentation

Segment contacts based on date, source, tag, and owners.

business info

Business Info

Add more business details alongside contact information for better context.

contact notes

Contact Notes

Add notes to track requirements, discussions, and next steps in one place.

attach file

Attach Files

Upload documents and attachments to keep everything connected to the record.

create deal

Create Deals

Convert qualified leads into deals and start tracking progress immediately.

Sales Pipeline Management

Track deals with a clear visual view and spot what needs attention before it goes cold.

visual sales pipeline

Visual Sales Pipeline

Get a 360° view of your deals and understand progress at a glance.

create multiple pipelines

Create Multiple Pipelines

Build separate pipelines for products, teams, or different sales processes.

assign deal owners

Assign Deal Owners

Assign ownership so every deal has a clear person responsible.

deal value

Deal Value + estimated close time

Add deal value and expected close timing to plan your next steps.

deal rotting

Deal Rotting

Identify deals that are stuck and take action before they drop off.

estimated revenue

Estimated Revenue

Estimate potential revenue based on what’s in your pipeline.

deal filter

Deal Filter

Filter and sort deals (based on source, owner, and more) to focus on priority items.

Task Management

Create a consistent follow-up system for your team with tasks, reminders, and clear visibility of what’s due.

create task

Create Task

Add tasks with due dates so follow-ups stay structured and timely.

auto assign task

Auto Assign Task

Automatically assign tasks based on your workflow rules.

task remainder

Task Reminder

Set reminders so nothing gets missed during busy days.

calender view

Calendar View

View tasks in a calendar format to plan workloads clearly.

task status

Task Status

Track progress with statuses so everyone knows what’s done and pending.

Workflow Automation

Create a consistent follow-up system for your team with tasks, reminders, and clear visibility of what’s due.

email automations

Email Automations

Trigger emails automatically based on actions or status changes.

automated tasks

Automated Tasks

Create tasks automatically so follow-ups happen on time without manual effort.

Reporting & Sales Tracking

Measure what’s happening in your system with clear reporting for improved performance.

analytics dashboard

Analytics Dashboard

Get a high-level view of activity, progress, and outcomes.

new lead

New Leads

Track how many new leads are coming in over time.

lead source tracking

Lead Source Tracking

Understand where leads come from and which sources perform best.

lead to deal conversion

Lead to Deal Conversion

See how many leads become deals and where drop-offs happen.

closed deals

Closed Deals

Track closed deals to review outcomes and patterns.

won deal

Won Deals

Understand where leads come from and which sources perform best.

average deal time

Average Deal Close Time

See how long deals take to close and improve efficiency.

revenue tracking

Revenue Tracking

Track revenue outcomes and trends with performance insights.

deal aging

Deal Aging

Spot deals that sit too long in one stage and need action.

deal lost reason

Deal Lost Reason

Record why deals are lost and use that insight to improve your process.

top performer

Top Performers

Identify top contributors and compare performance by user.

Email Management

Keep your emails organized and connected to the right records for better context and continuity.

email logging

Email Logging

Automatically store email history so conversations stay traceable.

compose emails

Compose Emails

Write and send emails directly while keeping context intact.

email templates

Email Templates

Save templates for faster outreach and consistent messaging.

Social Messaging

Keep social conversations organized and easy to manage, so your team can respond faster and stay aligned.

facebook

Facebook

Manage Facebook messages, and move the right user to your lead list.

instagram

Instagram

Answer your Instagram inquiries directly from LeadHeed CRM, and create leads.

whatsapp

WhatsApp

Keep WhatsApp chats organized, and move the interested users to your sales pipeline.

Choose a plan that matches your Feature Needs

LeadHeed plans are built around feature needs for businesses of all sizes. Start with basic CRM tools, then upgrade when you need more pipelines, automation, and advanced reporting.

Pay Monthly

Pay Annually (Save up to 20%);

$0

Per user, per month.

Free

Start organizing contacts and deals for free. Best for individuals and small teams.

No card required

Our free CRM plan includes,

$15

Per user, per month.

Pro

Best for growing businesses that need automations, telephony and integrations.

Free 14-day trial. No card required.

Everything in the free plan, and

Email open/click tracking

Coming Soon

Telephony + calendar integration 

Coming Soon

Omnichannel (WhatsApp, Facebook & Instagram)

Coming Soon

Most Popular

$35

Per user, per month.

Elite

Best for advanced sales operations with full control, reporting, and premium support.

Free 14-day trial. No card required.

Everything in the pro plan, and

$0

Per user, per month.

Free

Start organizing contacts and deals for free. Best for individuals and small teams.

No card required

Our free CRM plan includes,

$12

Per user, per month.

Pro

Best for growing businesses that need automations, telephony and integrations.

Free 14-day trial. No card required.

Everything in the free plan, and

Email open/click tracking

Coming Soon

Telephony + calendar integration 

Coming Soon

Omnichannel (WhatsApp, Facebook & Instagram)

Coming Soon

Most Popular

$28

Per user, per month.

Elite

Best for advanced sales operations with full control, reporting, and premium support.

Free 14-day trial. No card required.

Everything in the pro plan, and

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