Businesses integrate best CRM with email for better engagement with leads and customers. Most businesses use emails as the first priority and basic medium of communication. Integrating emails in CRM helps you to keep records of the leads and follow up with them as per the requirements of the business. It enables you to follow up on emails, automate, and send personalized messages.
Here are the top 10 CRMs with email integration:
| CRM Softwares | Standout Features | Plans & Pricing (Billed Annually) |
|---|---|---|
1. Brevo  | ✓ Unlimited contact storage ✓ drag-and-drop email editor transactional email API ✓ Email automation workflows | Free: $0 (single user, 300 emails/day) Starter: $8 Standard: $16 Professional: $449 Enterprise: Custom Free Trial: No |
2. Close CRM  | ✓ Send, receive, and track your emails from a single system ✓ Two-way email sync ✓ Organize emails automatically ✓ Send bulk emails | Essentials: $35 Growth: $99 Scale: $139 Free Trial: 14 days |
3. Monday CRM  | ✓ Email integration and activity tracking ✓ AI-powered email writing ✓ Code-free email automations | Free: $0 Basic: $9 Standard: $12 Pro: $19 Enterprise: Negotiable Free Trial: 14 days |
4. SalesFlare  | ✓ Gmail/Workspace integration ✓ Automatic email logging ✓ Email templates ✓ Email tracking | Growth: $29 Pro: $49 Enterprise: $99 Free Trial: 30 days |
5. Creatio CRM  | ✓ Bulk email creation, set up, and tracking of the delivery ✓ Template library with the ability to save customized templates ✓ ChatGPT integration for email writing ✓ Email automations | Growth: $25 Enterprise: $55 Unlimited: $85 Free Trial: 14 days |
6. Hubspot CRM  | ✓ Email templates and email tracking ✓ Email marketing automation workflows ✓ Contact and deal management ✓ Built-in marketing tools ✓ Free CRM plan | Free: $0 Starter: $9 Professional: $1,300 Free Trial: 14 days |
7. Pipedrive  | ✓ Email sync and tracking ✓ Email campaigns (add-on) ✓ Automation for follow-ups ✓ Contact and deal tracking | Lite: $14 Growth: $39 Premium: $59 Ultimate: $79 Free Trial: 14 days |
8. Zoho CRM  | ✓ Email campaigns and automation ✓ AI assistant (Zia) for insights ✓ Workflow automation ✓ Lead and contact management ✓ Multi-channel communication | Up to 3 users: Free Team users: $9 Standard: $14 Professional: $23 Enterprise: $40 Ultimate: $52 Free Trial: 15 days |
9. Copper CRM  | ✓ Gmail integration (native CRM inside inbox) ✓ Automatic email tracking ✓ Support with Gemini AI ✓ Contact and pipeline management ✓ Workflow automation ✓ Task and activity tracking | Starter: $9 Basic: $23 Professional: $59 Business: $99 Free Trial: 14 days |
10. LeadHeed  | ✓ Email integration with centralized inbox ✓ Email templates for quick replies ✓ Email marketing campaigns and automation ✓ Workflow automation for follow-ups ✓ Pipeline and deal tracking ✓ Contact and communication history in one place | Free: $0 (up to 3 users) Pro: $15 Elite: $35 Free Trial: 14 days |
1. Brevo
Brevo was initially started as an email marketing platform and has now become a full package CRM software. Customer relationship management and campaigns are lightweight and are very powerful in Brevo. Brevo has features for mapping the entire customer journey, like email integration, automations, capturing contact information, lead conversion, etc., which are also mandatorily available in other CRMs.
Features:
- Send bulk emails
- Unlimited contacts storage
- Email automation
- Drag and drop email editor
Pricing & Plans:
- Starter: $8 per month
- Standard: $16 per month
- Professional: $449 per month
- Enterprise: Custom (Negotiable with sales team)
| Pros | Cons |
|---|---|
| ✅ Forever-free plan ✅ Drag-and-drop email editor ✅ WordPress plugin ✅ Built-in AI platform to write an email | ❌ Not suitable for bigger teams ❌ Requires a business plan to unlock features like A/B testing and landing pages. ❌ It has fewer email templates than other competitor CRMs |
2. Close CRM
Close CRM is a sales-focused platform that is primarily focused on outbound and high-velocity sales. It has email integration to manage communications without switching platforms. It enables calling, sms and email campaigns in a centralized system, helping users to engage with leads and customers easily. It does not have top-end marketing automations, but it is great in outreach and deal management.
Features:
- Built-in calling, emailing, and SMS.
- Syncs all your past emails with lead details
- Organize emails automatically
- Send bulk emails
- Calendar connected for emails
Pricing & Plans:
- Essentials: $35 per month
- Growth: $99 per month
- Scale: $139 per month
| Pros | Cons |
|---|---|
| ✅ Integrated with Gmail ✅ Automatic sync emails when logged in ✅ Connection of Email with Calendar ✅ Generates a report of sent mails | ❌ Limited customizations ❌ Requires heavy training at the start |
3. Monday CRM
Monday CRM was initially developed as a project management tool; it is now used as a flexible platform to handle sales, marketing, and workflows. It is a platform with many customization options that will be useful for organizations with higher sales and a large number of members working in the system. It is a good option for organizations looking for a CRM that has the capacity to grow with their business.
Features:
- Email automations
- AI integrations to write an email
- Contains Email templates
- 200+ app integrations for email marketing
Pricing & Plans:
- Free: $0
- Basic: $9 per month
- Standard: $12 per month
- Pro: $19 per month
- Enterprise: Negotiable
| Pros | Cons |
|---|---|
| ✅ Best for Customization ✅ Suitable for long-term growth ✅ Email marketing automation ✅ Templates and integrations are 200+ | ❌ Hard to navigate the interface ❌ Lower tier does not support 2-way email sync ❌ You have to pay for 3 seats in the minimum plan also |
4. SalesFlare
SalesFlare is one of the best options as a CRM with email integration because it is capable of integrating with both Gmail and Outlook. It also has customizable and reusable templates for email that can be used as per the conditions of the workflow. It is a full package CRM with the best email deployment tool integrated in it, with automations and email tracking software.
Features:
- Automated address book
- Data enrichment
- A document folder per user
- Calls, meetings, and email sync
- AI-powered solution for follow-up
- Email templates are available
- Engagement analytics are available
Pricing & Plans:
- Growth: $29 per month
- Pro: $49 per month
- Enterprise: $99 per month
| Pros | Cons |
|---|---|
| ✅ Intuitive interface that requires less training ✅ Live sync emails & calendar meetings to the CRM ✅ Auto contact creation for the emails ✅ Email templates with AI integration ✅ Reminders for unseen emails | ❌ Bulk edit functions are limited ❌ Cohort analysis is difficult to generate ❌ not compatible with complex sales and enterprise tasks |
5. Creatio CRM
Creatio CRM is a software that focuses on sales automation with no-code tools to build your own workflow. Email integration in Creatio is very powerful, which has automations and analytics features for email follow-ups. You can create and manage emails to run your business smoothly in this CRM. It has customizable automations not only for leads but also for other business tasks.
Features:
- It is a no-code platform.
- Highly customizable and simple.
- Auto link emails to existing contacts
- Shared mailbox
Pricing & Plans:
- Growth: $25 per month
- Enterprise: $55 per month
- Unlimited: $85 per month
| Pros | Cons |
|---|---|
| ✅ Easy to design and customize emails ✅ No code tools make task performance easier ✅ AI integrations for user assistance ✅ Strong workflow automations ✅ Automatically creates and updates the user information | ❌ Loading time is longer ❌ Organizing with no code tools can be frustrating |
6. Hubspot CRM
HubSpot was initially developed as a marketing automation platform, now known as CRM, with all-in-one features like marketing, sales, services, and automations to help businesses grow smoothly for the growth. It is developed as a centralized system that is capable of integrating social media management, email marketing, and other day-to-day tasks through a customized pipeline as per the business’s needs. In email integration, HubSpot does a great job, but has higher pricing to enable all email features.
Features:
- Email templates
- Centralization of tasks
- Well designed for email marketing
- Can be used for every task, except marketing and sales
- Customizable Pipelines
Pricing & plans:
- Free: $0
- Starter: $9 per month
- Professional: $1,300 per month
| Pros | Cons |
|---|---|
| ✅ Clean and user-friendly interface with email templates ✅ Powerful email automations ✅ Best for email marketing ✅ It has a very strong Knowledge base and compatibility | ❌ It requires two HubSpot products to complete your system ❌ Requires more costing for more features, except subscriptions ❌ All feature-enabled plans are not affordable to small businesses |
7. Pipedrive
Pipedrive CRM is a powerful system that provides full two-way synchronization with Gmail and Outlook, directly linking communications to contacts and deals. It has email integrations for email marketing with smart bcc to log external emails. It also offers an AI assistant that suggests the next action by tracking the deal activity. Compared with other CRMs, Pipedrive lacks features like automatically importing contacts from emails and requires manual input that other CRMs offer.
Features:
- Highly sales-focused
- Email templates are available
- Email scheduling
- Track emails opened by receivers
- Two-way email sync
Pricing & Plans:
- Lite: $14 per month
- Growth: $39 per month
- Premium: $59 per month
- Ultimate: $79 per month
| Pros | Cons |
|---|---|
| ✅ Clear pipelines and interface are best for beginners ✅ Well-focused with email integration ✅ Reminders for unseen and unreplied emails | ❌ Limited automations ❌ Native integrations may not cover every workflow ❌ Highly focused only on sales |
8. Zoho CRM
Zoho crm was designed to streamline your sales and marketing by managing customer interactions and data. It is a valuable product that enables your team to automate tasks, make data-driven decisions, and enhance overall growth with its email marketing features. It is an effective platform for larger teams that also has AI support with Zia.
Features:
- Auto creates contacts for people you are emailing
- Email tracking
- Followup Automations
- Effortless data sync
- Email templates
Pricing & plans:
- Free: $0 (Up to 3 users)
- Team users: $9 per month
- Standard: $14 per month
- Professional: $23 per month
- Enterprise: $40 per month
- Ultimate: $52 per month
| Pros | Cons |
|---|---|
| ✅ Easy contacts and email sync ✅ Pre-ready templates are available ✅ Email tracking and personalization | ❌ Initial setup feels complex ❌ Limited industry-specific features ❌ Complex migration |
9. Copper CRM
Copper CRM is focused on teams working with Google Workspace. If your team feels working with Gmail, then Copper is the best choice as it has complete integration with Google Workspace. It has Google Calendar and Drive integrated into it, which makes your day-to-day work easy and also decreases the learning curve.
Features:
- Live sync your email and calendar meetings to CRM
- Email tracking
- Email automations
- Personalized templates
Pricing & plans:
- Starter: $9
- Basic: $23
- Professional: $59
- Business: $99
| Pros | Cons |
|---|---|
| ✅ Enables tracking website visits from email ✅ Easy integration with third-party apps through API ✅ Lead filtering through Email response ✅ Communication management is easy | ❌ Only best for small and medium-scale organizations ❌ Customizations are limited compared to other CRM systems |
10. LeadHeed
LeadHeed CRM is a modern cloud-based CRM system, new in the market, competing with other systems designed first. It is good for capturing leads through email integrations, forms, and built-in templates, with proper pipeline management. Leadheed is the best CRM for small businesses, which offers email integration with its free plan. It has email automation for timely follow-ups with a calendar integration.
Features:
- Lead capture with form builder
- Contact management
- Email and third-party integrations
- Visual analytics and dashboard
- Email automations
- Create different sections for emails
- Track interactions
Pricing & plans:
- Free: $0
- Pro: $12
- Elite: $28
| Pros | Cons |
|---|---|
| ✅ Beginner-friendly interfaces ✅ Email integration is available for the free plan ✅ simpler and customizable pipelines ✅ Centralized system | ❌ May not be suitable for large-scale Businesses ❌ Does not have a mobile app |
How to Choose the Best CRM with Email Integration?
Choosing the best CRM with email integration requires a complete knowledge of the nature, strategy, and scale of the business. Find a tool that is capable of sending, tracking, and automating emails in one single platform to save your time and efforts, and improve follow-ups. Also, make sure that the CRM is user-friendly and works well with the marketing tools so your team can use it daily without confusion. You should look for a simple and easy-to-use CRM like LeadHeed that boosts your marketing and sales revenue with its email management and automation. Sign up for LeadHead today!!!!
FAQs
Why is email integration in CRM important?
It minimizes working with data entry, makes sure no conversation falls through the cracks, and gives sales reps a complete view of the history of every client interaction in one platform.
What is two-way email sync?
Essentially, it keeps your inbox and CRM in perfect sync; emails you send from either place will show up in both, so you never miss any of them.
Can I send bulk emails from a CRM?
Yes, many CRMs offer bulk email tools for marketing campaigns, although some have limitations on high volume.
What is lead scoring via email?
It is a system where leads gain points based on how they interact with your emails by clicking and opening them.
What are email templates?
Templates are pre-written email formats that can be reused and allow the team to send quick emails with proper format, as per the type of conversation.
